What We Do

Services

Strategy

Planning & Transaction

Delivery, Controls &
Performance

Asset Operations,
Maintenance & Integration

Sectors

Natural Disaster Relief

What We Do

Services

Strategy

Planning & Transaction

Delivery, Controls &
Performance

Asset Operations,
Maintenance & Integration

Sectors

Natural Disaster Relief

Case study

Health Infrastructure Queensland – Procurement & Commercial Advisory

Planning & Transaction

Project

Health Infrastructure Queensland – Procurement & Commercial Advisory

Location

Brisbane, Queensland

Budget

$10B+ capital program

Sector/s

Health

Key services

Strategic Facilitation

Well-facilitated workshops and planning sessions are essential to aligning stakeholders, strengthening collaboration and a establishing clear direction for successful project outcomes.

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Chapter Advisory takes the time to understand the project, its stakeholders and objectives, then develops tailored workshops and planning sessions designed to support informed decision-making and accelerate progress.

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Drawing on extensive experience across procurement, delivery and commercial management, we also provide practical asset management advice across the full infrastructure lifecycle — from design and construction through commissioning, operations, maintenance, modification, replacement and eventual decommissioning or disposal.

Governance Review & Support

Effective governance and assurance are fundamental to organisational performance, integrity, accountability and sound decision-making.

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Chapter Advisory brings extensive experience developing and implementing governance frameworks, assurance systems and supporting documentation across complex projects, programs and organisations in both the public and private sectors.

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Our capability spans organisational, project and portfolio-level governance, with a focus on creating clear structures, defined accountabilities and proportionate assurance processes that support confident decision-making.

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We work with leadership teams to design and implement governance improvements, change management initiatives and new assurance arrangements tailored to the specific needs of each organisation. Our approach is informed by industry best practice, legislative requirements and practical delivery experience.

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As expectations continue to evolve through greater stakeholder engagement, more agile ways of working, increased scrutiny and independent review, strong governance and assurance frameworks are increasingly important.

Robust assurance provides confidence that governance, risk management and key controls are working effectively, enabling organisations to identify issues early, manage risk and maintain accountability throughout the project and business lifecycle.

Investment Navigation

Investing public or private funds in an asset, project or portfolio is a significant decision that requires rigorous analysis, sound judgement and a clear understanding of risk and value.
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Chapter Advisory supports clients through the investment decision-making process by combining due diligence, market analysis, cost forecasting, stakeholder engagement and portfolio-level assessment.
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We begin by understanding the organisation’s objectives, priorities and risk appetite, then apply structured analysis to assess investment options, costs, benefits and strategic alignment.
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Our team has experience across both public and private sector investment assessment, including major infrastructure, strategic projects, disaster recovery initiatives and complex financial programs.
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We support clients with:

Investment prioritisation and portfolio assessment
Cost-benefit analysis
Return on investment analysis
Market and commercial assessment
Due diligence
Business case development and review
Executive and board decision support
Government and Cabinet briefing documentation
Stakeholder and inter-departmental consultation
Risk and strategic alignment assessment

Investment decisions often require careful engagement across multiple stakeholders, competing priorities and policy considerations. We bring these elements together to provide leaders with clear, evidence-based advice and the confidence to make informed investment decisions.

Procurement Strategy & Readiness

Chapter Advisory develops tailored procurement strategies for both public and private sector clients, balancing policy requirements, commercial objectives and market best practice.
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A well-structured procurement strategy provides a clear pathway from early planning through market engagement, transaction and delivery. We work with clients to assess procurement options, establish appropriate risk allocation and select delivery models that support value, fairness, probity and successful project outcomes.
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Our approach considers the maturity of the project, market conditions, scope definition, stakeholder requirements and the respective capabilities of the parties. Where appropriate, we structure procurement processes to capture industry input, encourage participation and create genuine competitive tension.
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By carefully sequencing procurement activities and engaging the market at the right time, we help clients improve commercial outcomes, manage risk and create opportunities for innovation throughout the procurement process.

Transaction and Commercial Support

Chapter Advisory brings extensive experience in market engagement and transaction management, providing tailored strategies for even the most complex and competitive procurement environments.
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We understand that changing investment cycles, market capacity, contractor appetite and broader economic conditions can materially influence project outcomes. Our approach considers these factors early, helping clients position projects appropriately and engage the market at the right time.
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Our team has experience developing and implementing transaction strategies, managing market engagement processes, leading commercial negotiations and supporting documentation through to contract award.
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We also bring practical knowledge across a broad range of contracting and delivery models, including public private partnerships, collaborative contracting, early contractor involvement and interactive tendering.
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By combining market insight, commercial judgement and proven transaction experience, we help clients select the right approach, maintain competitive tension, encourage innovation and achieve strong, deliverable commercial outcomes.

Program & Portfolio Management

Effective program and portfolio management enables asset owners and operators to balance operational priorities, maintenance requirements, renewals, capital improvements and long-term investment across their asset base.
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Chapter Advisory helps clients establish clear frameworks for planning, prioritising, monitoring and reporting across operational programs and asset portfolios. We integrate cost, schedule, risk, asset condition, commercial and performance information to provide greater visibility and support timely decision-making.
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Our approach helps clients coordinate competing operational and investment priorities, strengthen governance and forecasting, and direct resources toward the activities that provide the greatest operational and lifecycle value.
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By understanding each client’s assets, service requirements and operating environment, we develop fit-for-purpose portfolio management arrangements that improve performance, support forward planning and maintain confidence in long-term asset outcomes.

What Chapter Advisory delivered

Health Infrastructure Queensland (HIQ) delivers Queensland Health's capital program, including the Capacity Expansion and Hospital Car Parking Programs. The engagement sat within HIQ's procurement and contracts team to lift procurement capability and commercial decision-making across a capital program exceeding $10B, spanning new hospitals, hospital expansions and supporting infrastructure across the state.

Project outcome

For this project, Chapter Advisory secured a variation to the training policy through a multi-agency negotiation, delivering better outcomes for all parties across the capital program.
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The team developed an internal forward procurement pipeline with a summary and recommendations report, giving the division visibility of its forward program of works.
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We also advised the management team on the commercial impacts of the best practice industry conditions policy across the capital program and delivered an automated program steering reporting pack for the Capacity Expansion and Hospital Car Parking Programs, replacing manual reporting.
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Chapter Advisory also supported delivery of industry engagement briefings and a collaborative contracting workshop, including development of all associated collateral.
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We also reviewed and uplifted HIQ's state budget submission process and defined roles and responsibilities across the division.

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